Frequently asked questions

From 18 February 2027 for LMT batteries, industrial batteries above 2 kWh (including stationary storage) and EV batteries placed on the market or put into service (Art. 77 of Regulation (EU) 2023/1542). As of October 2026 the date has not been postponed; the delayed acts on access rights and labels do not move it. A battery placed on the market before that date – for an import, released for free circulation – needs no passport, even if it reaches the end user later; one remanufactured or repurposed after it does (Commission, webinars of 07.07 and 30.09.2026).

Yes. The Regulation also covers batteries built into vehicles and appliances, and the passport is the duty of whoever places the battery on the EU market – for imports, the importer. You can authorise a service provider such as us to keep the passport for you, but the responsibility for the data stays with your company.

No. Portable, SLI and industrial batteries up to 2 kWh need no passport, but from 18 February 2027 each needs a QR code to its label information, EU declaration of conformity and waste information (Art. 13(6)). The platform makes these as QR pages: one permanent, signed page per battery model, with the same forms and versions as passports.

It covers the passport: the platform asks for the data Annex XIII requires for your category, blocks publishing while a mandatory field is missing, and hosts, signs and backs up every version. The accuracy of the data stays with your company (Art. 77(4)), and so do obligations outside the passport – CE marking and conformity assessment, the labels on the battery and producer registration in each country where you sell. On Business, the compliance assistants help you prepare those documents.

Your company details and a signed authorisation. For each battery model, the values from its datasheets, test reports and EU declaration of conformity. The page “What data does my battery passport need?” lists every data point for your category – download it as CSV and collect the data first. If you prefer, our onboarding service loads your models, serial numbers and documents for you.

No. If your company has GS1 GTINs, passport addresses follow GS1 Digital Link. Without them, the platform gives each battery its own permanent address on batterycompliance.eu. Either way the address never changes and can redirect if you move to another provider.

The public part of the passport, on any phone, without signing in; machines get the same data as JSON. Restricted data is shown only after sign-in or through the API with an access token, and only what the reader's role may see: composition, part numbers, dismantling and safety information to repairers, remanufacturers, recyclers and other verified roles; the data of the individual battery to its purchaser and those it authorises; test reports to the authorities. Every such access is logged for you.

The public part is what the Regulation makes public. Everything else – drafts, restricted fields, your serial numbers before publication – is isolated per company in the database itself; other companies on the platform cannot see it. We never sell your data, re-use it or process it beyond running the service (Art. 78(d)). Passports contain no personal data.

In data centres in the EU. Every passport version is also copied to a separate backup provider in the EU, and there are no transfers outside the EU.

Your account moves to the Free plan: nothing is deleted, and you can keep creating passports within the Free plan's limits or choose a plan again. Passports above the Free plan carry a monthly hosting fee; what happens while an invoice stays unpaid is set out in the terms (7.8–7.9).

Yes, at any time. You download a full archive – models, serial numbers, every published version with its checksum and signature, documents and the public key to verify them. When you move, your passport addresses redirect to the new provider once it confirms. There are no switching fees.

Every passport version is kept with an independent backup provider. Our terms commit us, if our business ends, to hand your data to you or to a provider you name – your permanent addresses can then redirect there.

The platform prepares the registration of each passport and records the outcome. You register by hand in the Commission’s registry with the prepared package, upload a checked file of up to 100 passports, or use the registry API. Each registration keeps the unique product identifier, the version submitted and its SHA-256 hash.

It gets a new passport linked to the passport of the original battery (Art. 77(7)). The platform keeps the link and archives the original.